Instant Download EXIN : ITILSC-SOA日本語
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There are three different versions to meet customers' needs you can choose the version that is suitable for you to study. If you buy our ITIL Service Capability Service Offerings and Agreements (ITILSC-SOA日本語版) test torrent, you will have the opportunity to make good use of your scattered time to learn whether you are at home, in the company, at school, or at a metro station. If you choose our ITILSC-SOA日本語 study torrent, you can make the most of your free time, without using up all your time preparing for your exam. We believe that using our ITILSC-SOA日本語 exam prep will help customers make good use of their fragmentation time to study and improve their efficiency of learning. It will be easier for you to pass your exam and get your certification in a short time.
Certification Path
The ITILSC-SOA certification includes only one ITILSC-SOA certification exam.
Still, for the ITILSC-SOA exam, there are more demands that you as a taker have to meet:
- Two to four years of experience working within ITSM is a strong recommendation;
- 30 hours or more of training, which does not include breaks and carried out with an approved training provider or an approved e-learning scheme;
- 12 hours and more taking personal study through exploring the syllabus in addition to essential fields within the key guidance for ITIL Service Strategy as well as ITIL Service Design in readiness for the official test, and more particularly, Chapter 2 dealing with service management as a practice.
- Being a holder of the certificate for the ITIL Foundation or an appropriate earlier version as well as bridging qualifications;
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
Career Path
The individuals who complete the ITIL ITILSC-SOA exam and earn the related certification can explore various positions. They can work in the field of IT management and think about the following job roles: a Service Portfolio Manager, a Supplier Relationship Manager, an IT Finance Manager, as well as a Service Level Manager. The average remuneration for these titles is $98,000 per year.
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EXIN ITILSC-SOA日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Introduction to Service Offerings and Agreements | 10% | - Key concepts and value to business - Relationship with ITIL service lifecycle - Purpose, objectives and scope of SOA |
| Topic 2: Service Level Management | 20% | - Review and improvement of service levels - Negotiation, monitoring and reporting - SLAs, OLAs and underpinning contracts |
| Topic 3: Roles, Responsibilities and Implementation | 5% | - Key roles in SOA processes - Challenges and critical success factors - Technology and tool considerations |
| Topic 4: Demand Management | 10% | - Link to capacity and service portfolio - Patterns of business activity - Influencing and managing demand |
| Topic 5: Service Portfolio Management | 15% | - Portfolio structure and categorization - Pipeline, service catalogue and retired services - Business case and investment justification |
| Topic 6: Service Catalogue Management | 15% | - Structure, content and maintenance - Business and technical views - Integration with other processes |
| Topic 7: Financial Management for IT Services | 15% | - Budgeting, accounting and charging - Cost models and ROI calculation - Pricing and value demonstration |
| Topic 8: Supplier Management | 10% | - Contract management and renewal - Supplier categories and contracts - Evaluation, selection and performance monitoring |
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