Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Oct 03, 2026
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Topics of Avaya Aura Maintenance 7004 Exam
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Avaya Aura Maintenance 7004 exam dumps will include the following topics:
1. Dialing Plans
- Prepare the System for IP Peer Networking.
- Configure the Call Server Database to support ESA.
- Identify the key components of the IP Peer network.
- Configure IP telephone in Zone Based Dialing.
- Identify, isolate, and correct IP Peer Networking issues.
- Enable and configure H.323 and SIP Gateway properties on the Call Server.
- Identify the attributes of the Zone Based Dialing.
- Configure the Call Server Database to support the Zone Based Dialing.
- Distinguish between types of dialing plans.
2. Networking
- Given programming output, verify that the coordinated dialing plan is properly provisioned.
- Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
- Identify the required network signaling types in a network configuration.
- Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
- Given a network diagram and dialing plan, determine the location codes to be used in the network.
- Identify the prompts and responses required to provision network signaling.
- Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
- Given a customer's dialing plan and routes, determine the parameters that will satisfy the routing.
- Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
- Given a description of a networking issue, determine what action should be taken to resolve the issue.
- Identify the components that comprise an ESN network.
- Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
- Given a BARS database output, determine the correctness of the programming to process a call.
- Validate that the system programming meets the customer requirement.
3. Administration and Maintenance
- Describe the Subscriber Manager Database synchronization mechanisms.
- Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
- Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
- Given customer requirements, determine techniques, features and services that restrict user access to system resources.
- Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
- Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
- Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
- Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
- Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
- Describe the basic functionality of commonly- used user interfaces.
- Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
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Avaya 7004 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Network & Dial Plan Configuration | - Numbering and dialing plan configuration (CDP, LOCs, steering codes) - Digit manipulation and routing |
| Avaya Communication Server 1000 Architecture & Components | - Communication Server 1000 hardware and software components - CS1000 integration with Avaya Aura® systems |
| System Maintenance and Operations | - Troubleshooting and diagnostics - Routine system maintenance procedures |
| Feature Implementation & Support | - Configuring and managing features on CS1000 - IP Peer Networking and on-net/off-net options |
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