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CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A user hears an unexpected noise coming from their desktop computer. To troubleshoot the issue, a technician needs to open the case. Which of the following actions should the technician take next?

A) Open the system cover
B) Remove any peripheral devices
C) Ground the system
D) Disconnect the power

2. A technician is preparing to replace the batteries in a rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs to remove the battery modules from the bottom of the rack. Which of the following steps should the technician take?

A) Wear a face mask to filter out any harmful fumes.
B) Ensure the fire suppression system is ready to be activated.
C) Place the removed batteries in an antistatic bag.
D) Use appropriate lifting techniques and guidelines.

3. After completing malware removal steps, what is the next step the technician should take?

A) Perform a secondary antivirus scan
B) Educate the end user
C) Review system logs
D) Reimage the computer

4. A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?

A) Upgrade the network connection speed.
B) Defragment the storage drive.
C) Revert the spreadsheet to the last restore point.
D) Increase the amount of RAM.

5. An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

A) License assignment
B) VPN connection
C) Program reinstallation
D) Application repair

Solutions: