Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: CX Service
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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Oracle B2C Service Architecture & Data Model | 20% | - Data Access and Security Model - Connect Common Object Model (CCOM) - Custom Objects and Fields - RightNow Object Query Language (ROQL) |
| Topic 2: Agent Desktop & Console Extensions | 15% | - Console Customization - Desktop Add-ins using .NET - Agent Scripting and Workflows |
| Topic 3: Integration APIs | 25% | - Connect Web Services for SOAP - Authentication and Security - Connect for PHP - Connect REST API |
| Topic 4: Customer Portal Customization | 35% | - Models, Controllers and JavaScript - Look and Feel Customization - Standard and Syndicated Widgets - Portal Framework and Deployment - Custom Widget Development |
| Topic 5: Deployment & Troubleshooting | 5% | - Deployment Process - Logging and Debugging - Performance Optimization |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
A)
B)
C)
D)
E)
- A. Option E
- B. Option A
- C. Option D
- D. Option C
- E. Option B
Correct Answer: A 🗳️
Which two methods can be used in the Connect for PHP API to obtain the error code and error text when the connectAPiError exception is thrown?
- A. errorMessags()
- B. getMessageO
- C. errorCodeO
- D. logMessageO
- E. getCodeO
Correct Answer: B,D 🗳️
A custom controller,ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
- A. /cc/ajaxCustom/getData
- B. /cc?ajaxCustom/getData
- C. /ci/ajaxCustom/getData
- D. /ci?ajaxCustom/getData
Correct Answer: D 🗳️
Your client is launching Customer Portal as an internal knowledge base, which is available to the client's staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?
- A. SEC_V2LLID_jrNTEG_HOSTS
- B. SEC_VALID__ENDDSER_HOSTS
- C. SEC_VALID_USER__AGENT
- D. SEC_VALID_ADMIN_HOSTS
- E. SEC_INVALID_USER_AGENT
Correct Answer: D 🗳️
Which three are functions of Object Designer?
- A. ability to create menu-only objects
- B. ability to configure business rules for custom objects
- C. ability to import data
- D. ability to create custom fields
- E. ability to create custom objects
- F. ability to create system attributes
Correct Answer: B,D,F 🗳️
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