Exam Name: Public Sector Solutions Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Instant Download Salesforce : AP-222 Questions & Answers as PDF & Test Engine
Updated: Aug 28, 2026
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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Considerations | 20% | - User adoption strategies - Integration patterns for government systems - Security and compliance requirements - Data migration considerations |
| Best Practices and Governance | 10% | - Performance optimization - Public sector implementation best practices - Accessibility and compliance standards |
| Public Sector Data Model | 20% | - Service territory and location-based services - Permit and license object relationships - Constituent and household data model - Case and investigation management |
| Government Community Cloud | 20% | - Permitting and licensing capabilities - Constituent engagement features - Case management for government - GCC features and capabilities |
| Public Sector Solutions Overview | 15% | - Government and Public Sector industry fundamentals - Salesforce Public Sector Solutions product positioning - Key use cases and common scenarios |
| Configuration and Customization | 15% | - Constituent engagement portal configuration - Reporting and analytics for public sector - Lightning Experience customization - Workflow and approval processes |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
Question 1
An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections.
As part of the rollout strategy, one of the features they need to enable is Person Accounts. Which statement is true regarding Person Accounts?
A. After Person Accounts is enabled in an org, it can be disabled again.
B. Person Accounts bring together fields from Opportunity and Contact.
C. The Person Account model uses the standard Account object to hold the details about a person.
D. Record Types are not supported for Person Accounts.
Question 2
A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc...) for a specific business customer. Which public sector tools should be leveraged for this use case?
A. Application form using Omniscripts and embed the license fee logic using triggered flows
B. Application form using Omniscripts and embed the license fee logic using integration procedures
C. Application form using Omniscripts and embed the Business Rules Engine to derive the license fee in the process.
D. Application form using Flows and embed the Business Rules Engine to derive the license fee in the process.
Question 3
A government agency would like to ensure that fee calculations for its licensing programs are done automatically and correctly; the System Administrator needs to ensure that the data type must be currency. Where in the Expression Sets can the Administrator set the data type as Currency?
A. Under Omniscripts and while setting options
B. Under Add Resource in Expression Sets
C. Entry Criteria for Process builder
D. Under the Decision Table
Question 4
A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?
A. Activate DataPack OmniScripts and Integration Procedures
B. Download Public Sector Sample DataPacks from Process Library
C. Deploy the DataPack Lightning Web Component Files to the Org
D. Installation of OmniStudio Package in the org
Question 5
Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?
A. Workplace Command Center
B. Employee Workspace
C. Workplace Strategy Planner
D. HR Service Center
E. Employee Concierge
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: B,D,E |
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