Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Certification Provider: ServiceNow
Corresponding Certification: CIS-Software Asset Management
Over 39956+ Satisfied Customers
Instant Download ServiceNow : CIS-SAM Questions & Answers as PDF & Test Engine
Updated: Aug 08, 2026
No. of Questions: 140 Questions & Answers with Testing Engine
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Advantage of receiving the CIS-SAM ServiceNow: Certified Implementation Specialist-Software Asset Management Exam Certification
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Length and format of the ServiceNow CIS-SAM: Qualified Deployment Specialist-Software Asset Management Test
The number of questions: 60-75
Language of examination: English
Passing score: 70%
Platform of examination: web or on-site
Format: several choices (single answer)
There are at least four potential responses to each multiple-choice exam query. The candidate taking the examination tests the option of reaction and selects the one reaction to address the query as accurately as possible.
- Pick multiples (select all that apply)
There are at least four potential responses to every multiple-choice test query. How many of the answers should be chosen will be listed in the query. The candidate taking the test reviews the response options and takes ALL the responses that address the query correctly. There are two or three correct responses to multiple-choice questions.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf
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ServiceNow CIS-SAM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Extending SAM | 15% | - Software model lifecycle and retirement - Software installation optimization - Reporting, implementation, and maintenance |
| Topic 2: Data Integrity – Attributes and Sources for the Data | 28% | - Software discovery and normalization - Importing data - Content service |
| Topic 3: Operational Integration of Software Processes | 13% | - Contract and change management - Software remediation - Service catalog and procurement |
| Topic 4: Practical Management of Software Compliance | 30% | - Software reconciliation - Products and models - License metrics, entitlements, and allocations |
| Topic 5: Software Asset Core Overview & Fundamentals | 14% | - Process architecture - Application introduction and recommended practices - Software asset management basics |
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