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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. When an employee is injured on the job, what is the first thing supervisors and managers should be instructed to do after stabilizing the employee?

A) Collect witness statements.
B) Address the cause of the injury, and fix it if possible.
C) Contact human resources.
D) Draft a statement of what happened.

2. The company is planning to change the bus routes to service the hotels more efficiently.
The general manager asked the HR manager to inform all company employees of the changes. The majority of bus drivers are well-tenured and older. Most of the sales representatives are newer to the workforce. The company's management team oversees both groups. What is the best way for the HR manager to roll out the new information?

A) Setup a conference call for the managers, send an email to the sales representatives, andschedule a workgroup meeting for the bus drivers.
B) Create a short video that illustrates the new bus routes, and send it to all employees viaemail.
C) Utilize the company/ s intranet, and create a space for all information regarding the newroutes. Then, send an email to all employees directing them to check the intranet.
D) Meet with each employee one-on-one to discuss the new routes and answer their questions.

3. When presented with a harassment complaint from an employee, which statement should human resources avoid saying to the victim?

A) "Please keep any investigation details confidential."
B) "The information you,re giving me today is completely confidential"
C) ,We do not tolerate retaliation."
D) "Thank you for bringing this to our attention: however, this does not sound like harassingbehavior."

4. What is an advantage of using a business partner model in an organization rather than the generalist model?

A) The business partner model allows for better consistency in policy application acrossdepartments in the organization.
B) A human resources (HR) business partner is able to become more familiar with specificlines of business, thus acting as a strategic partner to the designated group.
C) An HR business partner can focus on a designated area of expertise and become anadvanced subject matter expert.
D) An HR business partner has a wide range of skills and abilities, so he/she is able to provideguidance in almost any scenario.

5. To comply with the Age Discrimination in Employment Act (ADEA), what should severance agreements include for employees over age 40?

A) A waiver of any type of complaint to the Equal Employment Opportunity Commission (EEOC)
B) A seven-day consideration period plus a 21 -day revocation period after signing
C) A minimum of 30 days, health insurance coverage
D) A 21-day consideration period plus a seven-day revocation period after signing

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