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Oracle Financials Cloud: Receivables 2024 Implementation Professional Sample Questions:

1. How can a Collector assigned to a Customer modify a strategy that is assigned from the Collections Dashboard?

A) Only a Collections Administrator can modify the strategy.
B) The strategy can be modified from the Manage Customers page.
C) The Collector can modify the strategy from the Profile > Strategies tab.
D) A strategy is automatically assigned based on Scoring and cannot be manually assigned to a Customer by a Collector.

2. Which configuration step is required for processing Collections disputes?

A) Define a "Collections" Approval Group as well as a "Billing" Approval Group in the BMP Worklist.
B) Define Dispute Thresholds in Collections Preferences.
C) Set "Send Dispute Notice" Option to "Yes" in Collections Preferences.
D) Define Aging Method to be used with disputed transactions.

3. Which three actions can be performed in the Collections Work Area, which will have an impact on the collection process?

A) Changing the collector in the Profile Tab.
B) Processing a payment promise in the Transactions Tab.
C) Adding new customer contacts in the Contacts tab.
D) Applying a customer payment in the Aging Tab.
E) Creating a credit memo in the Transactions Tab.

4. If the Contract Identification Rules that you defined for your customer did not group the source data into customer contracts as expected, how would you resolve the issue?

A) Delete the source data that was imported into Revenue Management and import new source data.
B) Run the Discard Customer Contracts program for the relevant contracts, define a new, higher-priority Contract Identification Rule, and run the Identify Customer Contracts program again.
C) Delete the performance obligations from the relevant contracts through the Manage Customer Contracts UI.
D) Delete Contracts from the Manage Customer Contracts UI.
E) Run the Discard Customer Contracts program for the relevant contracts and run the Identify Customer contracts program again.

5. You need to make decisions about how an application should behave, such as date ranges and defaults.
What should you consider before defining Collections Preferences?

A) the employees who are involved with the collections process and how the collectors will be assigned
B) scheduled processes
C) system privileges
D) customer contact information
E) user application privileges

Solutions: