Exam Name: Administering Office 365 for Small Businesses
Certification Provider: Microsoft
Corresponding Certification: Microsoft Office 365
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Updated: Aug 08, 2026
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Microsoft 074-324 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Health and Troubleshooting | - Diagnosing and resolving service issues - Monitoring service health in Office 365 |
| Topic 2: Office 365 Tenant and Subscription Management | - Creating and managing Office 365 tenants - Subscription and licensing management |
| Topic 3: User and Identity Management | - Directory synchronization and Azure Active Directory basics - Managing users and groups in Office 365 |
| Topic 4: Office 365 Security and Compliance | - Security policies and compliance management - Threat protection and monitoring |
| Topic 5: Exchange Online Administration | - Email security and protection - Mail flow and troubleshooting - Mailbox configuration and management |
| Topic 6: SharePoint Online and Collaboration Services | - Permissions and sharing settings - Site collection management |
Microsoft Administering Office 365 for Small Businesses Sample Questions:
1. Your company's internal domain and external domain are contoso.com. You plan to enable Microsoft Outlook Autodiscover functionality. You make the required DNS changes to the external DNS server. Autodiscover features are not working. You need to ensure that the Autodiscover features work. What should you do?
A) Add a CNAME entry for autodiscover.outlook.com to the internal DNS server.
B) Change the DNS record from .com to .local.
C) Add a TXT record for contoso.com at the domain registrar.
D) Add an A record for contoso.com on the internal DNS server.
2. You need to ensure that all email messages sent and received by a specific Office 365 user are accessible to the Audit department for 60 days, even if the user permanently deletes the messages. What should you do?
A) Run the Set-MailboxDatabase Windows PowerShell cmdlet and specify the - DeletedItemRetention parameter.
B) Run the Set-Mailbox Windows PowerShell cmdlet and specify the - SingleItemRecoveryEnabled parameter.
C) Run the Set-MailboxDatabase Windows PowerShell cmdlet and specify the -EventHistoryRetentionPeriod parameter.
D) Run the Set-Mailbox Windows PowerShell cmdlet and specify the - LitigationHoldEnabled parameter.
3. You need to determine which Office 365 users have active Microsoft Exchange Online mailboxes. Which two actions can you perform to achieve this goal? (Each correct answer presents a complete solution. Choose two.)
A) View the mailboxes in the Users & Groups section of the Exchange Control Panel.
B) Run the Show-Mailbox Windows PowerShell cmdlet.
C) Run the Get-Mailbox Windows PowerShell cmdlet.
D) View the users in the User Management section of the Office 365 Portal.
4. You need to set policy filters that will be triggered by the IP address or FQDN of an inbound or outbound server. Which tool should you use?
A) Forefront Online Protection for Exchange Administration Center
B) Microsoft Online Services Directory Synchronization Configuration Wizard
C) Office 365 Portal
D) Microsoft Exchange Control Panel
5. You need to import a group of users into Office 365 by using the bulk import method. You download the . csv template file from the Office 365 Portal. Which two columns must contain data for the import to succeed? (Each correct answer presents part of the solution. Choose two.)
A) Country
B) First Name
C) City
D) State or Province
E) Department
F) User Name
G) Last Name
H) Display Name
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,C | Question # 4 Answer: A | Question # 5 Answer: F,H |
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