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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design phase?

A) KPIs take a long time to implement in a GUI so they must be defined early in the project.
B) KPIs track project success and if the promised value is delivered.
C) KPIs definitions are mandatory fields during product installation and without them the installation cannot progress.
D) KPIs document the solution performance and indicate whether hardware needs to be upgraded.

2. Which business process can be implemented with a CMDB solution?

A) Software configuration management
B) Database discovery
C) Change management
D) Configuration item audit and reconciliation

3. Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)

A) IBM SmartCloud Control Desk
B) IBM Tivoli Application Dependency Discovery' Manager
C) IBM Tivoli Composite Application Manager
D) IBM Tivoli Asset Discovery for Distributed
E) IBM SmartCloud Provisioning

4. Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?

A) IBM Compliance and Release Management
B) IBM Data Integrity and Audit Manager
C) IBM Change and Configuration Management Database
D) IBM Remediation and Precision Manager

5. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Job Plans
B) Tasks Plan
C) Job List
D) Tasks List

Solutions: