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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. With which products does HP provide scan-to-email functionality? (Select two.)

A) mono and color LaserJet MFPs and selected AIOs
B) single-function monochrome HP LaserJet printers
C) HP Color LaserJet printers
D) HP PhotoSmart printers
E) HP Digital Senders

2. Which HP technology contributes to the HP value proposition of "simplicity"?

A) HP FastRes 1200
B) HP Instant-on Fuser
C) HP Universal Print Driver
D) HP Output Server

3. Which statement is true about initial contacts that occur between a customer and a business?

A) Most initial contacts occur during the day.
B) Most initial contacts are through a document.
C) Most initial contacts result in a purchase.
D) Most initial contacts are face to face.

4. What are the advantages of in-house color printing compared to color printing that is outsourced to a print shop? (Select three.)

A) Since customer and market data is static, large numbers of documents can be printed.
B) It is simple to add metallic toners and embossing when printing in-house.
C) It is inexpensive and easy to do complex document finishing in-house.
D) It is easier to target specific customers in personalized ways.
E) Printing can be done quickly since there is no set-up or lead time required.
F) Smaller quantities of documents can be printed as needed.

5. What is a key value proposition for replacing aging HP imaging and printing devices?

A) to use less paper
B) to reduce employee headcount
C) to create more internal documents
D) to improve document quality and effectiveness

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