Exam Name: Unified Communications Architecture and Design Exam
Certification Provider: Cisco
Corresponding Certification: Cisco Specialist
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Check Updated on: Aug 17, 2026
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Cisco 642-416 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: UC Architecture Fundamentals | - Cisco Unified Communications system components - Design principles and requirements gathering |
| Topic 2: Network Services for UC | - Quality of Service (QoS) design for voice/video - IP addressing and routing considerations |
| Topic 3: Call Control and Signaling Architecture | - Dial plan design considerations - Call processing models |
| Topic 4: Voice and Video Infrastructure Design | - Gateway and trunk design (SIP, H.323, MGCP) - Cisco Unified Communications Manager (CUCM) deployment design |
| Topic 5: Security and High Availability | - Redundancy and failover design - UC security architecture considerations |
| Topic 6: Endpoint and Application Integration | - Voicemail and unified messaging integration - IP phone and endpoint design |
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