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Avaya 6402 Exam Syllabus Topics:

Avaya IP Office Implementation Sample Questions:

1. A call is directed to the First hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?

A) the second hunt extension group mailbox only
B) both the first and second huntgroup user mailboxes
C) the general sampling mailbox because hunt groups do not have mailboxes
D) the first hunt group mailbox only

2. The parameters below are used in the line configuration.
Which parameter is assigned by the system and cannot be changed?

A) Incoming group ID
B) Line Number
C) Outgoing group ID
D) Telephone Number
E) Prefix

3. Which hunt group supports Forward Hunt Group Calls?

A) Sequential
B) Collective
C) Collective Call Waiting
D) Longest Waiting

4. How is an Auto Attendant tested if the lines are not yet installed?

A) Create and dial a new Auto Attendant Short Code.
B) Dial the default Short Code*91#.
C) Call the Voicemail Start Code *77.
D) Call the Voicemail Announcement Code *8101.

5. A customer wants to allow employees to divert external calls from their extension to their mobile telephones. With reference to the exhibit, which option should be disabled to satisfy the customer's requirement?

A) Auto Hold
B) Visually Differentiate External Call
C) Drop External Only Impromptu Conference.
D) Inhibit Off-Switch Forward/Transfer

Solutions: