Exam Name: 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Implement and Support Credentials
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Updated: Oct 10, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
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There are no amateurs behind your study materials. The 6002 question bank at ActualVCE is written and compiled by professional experts who follow the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation blueprint closely — in 2026, that professionalism is exactly what your preparation deserves.
Avaya 6002 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Fault isolation and diagnostics - System monitoring and alarms - Performance and reliability maintenance |
| Avaya Aura Communication Manager Fundamentals | - System architecture and components overview - Core call processing concepts - Feature and service provisioning concepts |
| System Installation and Configuration | - Basic administration and system parameters - Licensing and feature activation - Initial system setup and provisioning |
| Call Routing and Dial Plan Configuration | - Route patterns and trunking configuration - Dial plan design and implementation - Numbering plan management |
| Messaging Integration and Configuration | - User mailbox provisioning and management - CM Messaging integration concepts - Voicemail system configuration and administration |
6002 Questions Answered: Format, Cost, and Prep
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Avaya sets the following prerequisites for the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation: Prior experience with telephony systems and basic networking knowledge is recommended; no strict prerequisite information confirmed..
The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation blueprint is organized into these main domains:
- Call Routing and Dial Plan Configuration
- System Installation and Configuration
- Messaging Integration and Configuration
Further domains complete the official outline, and our question bank spans all of them.
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Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Which statement is true about duplex servers in CM 6.0?
- A. CM uses the high availability that system platform can now provide
- B. The main and all survivable servers require an authentication file
- C. The license for the survivable server is different than the license file of the main server
- D. The survivable remote Duplex template includes branch session ,manager
Correct Answer: A 🗳️
The backup communication Manager, what two choices does the customer have? (Choose two)
- A. Backup/restore
- B. Backup/restore later
- C. Backup now
- D. Schedule backup
Correct Answer: C,D 🗳️
When configuring the G450 Media gateway using the Gateway CLI interfaces which command would be used to view the serial number and software status?
- A. Show G450
- B. Show system
- C. Show serial number
- D. Print G450
Correct Answer: B 🗳️
A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
- A. Display station 3333
- B. List trace station 1111
- C. Status station 1111
- D. List trace station 3333
Correct Answer: B 🗳️
Hunt group number 99, with group extension 4199, is administered for messaging.
Which command needs to be executed at the SAT terminal to troubleshoot hunt group 99?
- A. View logs real time huntgroup 99
- B. List trace hunt-group 4199
- C. Display real time logs hunt group 99
- D. Shoe tracelog huntgroup 4199
Correct Answer: B 🗳️
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